Will I be able to access my domain name with or without the WWW?

Yes, you will be able to access the domain name with or without the WWW in front. For example, you could access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".

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Do you support MS FrontPage extensions?

We offer hosting with or without Front Page Extensions. There is no extra fee for Front Page extensions installation.

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Do you offer web page design services?

We can send you a list of companies that offer web page design, web page development, and custom scripting services. Since you have full FTP access to your site, you can use the designer of your choice. For a list of designers click here.

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Does Precision Web Hosting handle domain registration?

Yes. We will contact the InterNIC once your account is activated to request either a new domain name registration or transfer. You do not need to submit a registration or modification template to the InterNIC.

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Can I transfer existing domain name to Precision Web Hosting?

Yes. be sure to specify that you are requesting a transfer and not a new domain. You should keep the service at the present site while waiting for InterNIC to complete the transfer.

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How long does it take before my domain name is active?

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.

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What is the InterNIC fee for domain registration ?

Network Solutions charges $70 to register a new domain name. This fee covers the first two years. They currently bill at a rate of $35 per year.

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Does Precision Web Hosting limit the number of hits I can receive each month?

We do not limit the number of hits you receive, if your site begins to exceed 3 gigabytes of data transfer each month there is a slight charge for the additional traffic. Most web sites transfer less than 500 megabytes per month.

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How do I transfer files to my web site?

Files must be transferred to the web server via File Transport Protocol (FTP). If you have a PPP internet account and need FTP software, you can download a program for either the PC or Mac from our site. Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface.

If you use WSFTP:

Your ftp settings would be as follows:
Profile Name: any name (doesn't matter)
Host Name/Address: yourdomain.com
Host Type: Automatic Detect
User ID: type in your ftp username here including capitalization
Password: type in your password here including capitalization
Save Password box: Put a check in this box
Anonymous box: Leave this blank
Account: Leave this blank

Don't add anything else to your settings like "ftp://"

If you use Front Page to work on your site then we will assign you a Front Page username and password which you would use to publish to your site.

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Will I have unlimited access to update my pages?

You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

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Can I use my account for commercial purposes?

Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information, products and services available to the users of the internet community. With a Precision Web Hosting secure processing is available FREE, which provides an environment whereby payment information (such as a credit card number) or confidential information (such as a custom form) can be transmitted from web browser to web server in an encrypted mode.

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What contract and payment terms are available?

We do not require a minimum contract. We accept Visa, Master Card, personal checks, and business checks.

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Do you offer technical support to customers?

Yes. We encourage our customers to send email to support@precisionweb.net with questions or concerns about their web site.

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What type of web sites does precisionweb.net host?

We host commercial and non-commercial web sites. However, we do not host adult oriented sites.

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How long does it take to set up a new account?

Orders for domain name accounts will be configured within 24 hours, and most times will be done the same day. Once an account is set up an activation notice will be sent you via email including a userid, password, and FTP host-name. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.

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How do I place an order?

You can place an order by calling 1-888-633-2996. Or you may fax in your order at (800)446-7161.

Or, you can order directly from our Web-site from our order forms page.

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What is an auto-responder?

An auto-responder is an automated e-mail response that our server can be set up to send to the address of someone e-mailing the auto-responder address. For example, we could set up info@yourdomain.com as an auto-responder. Then whenever someone requested information, the text file that you create and specify will be e-mailed to the sender of the e-mail. This could be something as simple as, "thank you for your e-mail we will get back to you in the next 24 hours." Or you could send a 100 page informational packet.

To order an auto-responder for your site, click here.

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What is a form?

A form is a convenient way for you to gather specific information from a user; this information is then e-mailed to you. For more information on simple forms click here.

For credit card transactions, a secure form is used. The information on a secure form is encrypted at the web site using SSL. If you would like to use a secure form and have the form results mailed to you securely, you will need to purchase a copy of the "Pretty Good Privacy" software. You can buy it at McAffee Mall.

Form more information on secure forms click here.

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What do the error codes mean?

100 Continue

101 Switching Protocols
200 OK
201 Created
202 Accepted
203 Non-Authoritative Information
204 No Content
205 Reset Content
206 Partial Content
300 Multiple Choices
301 Moved Permanently
302 Moved Temporarily
303 See Other
304 Not Modified
(This means the file was loaded from the browser cache instead of being resent by the server)
305 Use Proxy
400 Bad Request
401 Unauthorized
402 Payment Required
403 Forbidden
404 Not Found
405 Method Not Allowed

406 Not Acceptable
407 Proxy Authentication Required
408 Request Time-Out
409 Conflict
410 Gone
411 Length Required
412 Precondition Failed
413 Request Entity Too Large
414 Request-URL Too Large
415 Unsupported Media Type
500 Server Error
501 Not Implemented
502 Bad Gateway
503 Out of Resources
504 Gateway Time-Out
505 HTTP Version not supported

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Counters

Your site is already configured for the placement of counters. For information on how to add counters to your pages click here.

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CGI Script Resources

For a valuable resource on CGI scripts (from Counters to Guest-books, etc.) check out The CGI Resource Index at: http://www.cgi-resources.com We also have additional links from our cgi library page.

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CGI Script URL

To access your cgi url you would normally type the following:

http://yourdomain.com/yourdomaincgi/

For example if your domain was sportscar.com, then your cgi address would be:

http://sportscar.com/sportscarcgi/thescript.pl

The actual directory you will be accessing with that URL is the cgi-bin directory on your site. You must specify a filename within your cgi-bin when accessing your cgi-bin, otherwise you will get a "Forbidden" error. This happens because the cgi-bin directory does not allow browsing.

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Email Attachments
E-mail attachments should be kept under 4 megabytes although larger attachments may work fine. Some e-mail software like Outlook Express will let you divide e-mail attachments into smaller 4 megabyte "bites". It would be a good idea to use this feature if available.

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Where can I find more information on your shopping cart?
Please read our shopping cart page which has links to the shopping cart FAQ, the shopping cart features page, and information on online processing.

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What is the nameserver information I should use when registering my domain?

NS1.DNSSYS.COM 63.108.93.119
NS2.DNSSYS.COM 63.91.111.79
NS3.DNSSYS.COM 63.91.111.85
NS4.DNSSYS.COM 63.91.111.71
NS5.DNSSYS.COM 12.25.235.126
NS-EUROPE.DNSSYS.COM 194.175.62.69

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