PrecisionWeb.Net
Domain Search
   
Self Help
 
 
How To Set Up Your Mail
   
  Email accounts are created from your siteadmin which can be accessed at http://www.yourdomain.com/siteadmin/

Click here for instructions.
     

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Anti-Relay for SMTP [Sending Mail]
   
  In order for you to use the SMTP services of your account, you will
have to check your email at least once prior to attempting to send email.
(If you use a dialup provider, it is likely that you are assigned a different IP address each time you go online. If so, then you will need to check your email at least once each time you connect to your dialup provider.)

Once you've checked your email, you may then use your domain to send email to other locations.

After getting disconnected and then reconnected to your dial-up provider, your operating system may remember the IP address of your previous log-on. If you have trouble sending mail after a dial-up disconnect, you may have to reboot your computer to clear the settings.

Alternately, a good long term solution would be to type in the SMTP settings of your local ISP in the "outgoing mail server" field of your email software.

Also, you can read and send and receive email from your online mail reader at:
http://www.your-domain.com/checkmail/ or https://www.secure-access.net/cgi-bin/secureemail.cgi

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CGI Information
   
 

You can install many CGI scripts in your local cgi-bin. Keep in mind that cgi scripting is a programming tool. Problems resolving from these and other cgi scripts are not covered under technical support.
A few common parameters that you may need in installing your cgi script are:

First line of perl scripts should be:
#!/usr/bin/perl

Your base directory:
/home/sites/www.yourdomain.com/web/

The location of our sendmail program is:
/usr/sbin/sendmail

The location of our date program is:
/bin/date

Tips for CGI Installations
1. Read the documentation for the script you are trying to install!
2. If you don't find any documentation WITH the script, check inside the script ITSELF, some scripts have the instructions written in with the coding.
3. If you can't find any help, contact the author of the script (most scripts have the author's information in the header of the script)
4. Make sure you have properly set any permissions for the file (most scripts require CHMOD 755, or read-execute permission to properly execute on the server)
5. Make sure you have properly set all paths and parameters!
6. Make sure (if it's a Perl script) you transferred it as an ASCII file (Perl scripts are text files [ASCII] not binary files like some compiled CGI scripts!)

If you need help installing or writing custom cgi scripts you may wish to contact one of the following group of programmers who will get you up and running at a minimum cost. They will give you an estimate for the job you wish to have written or fixed. The scripts below are fairly easy to install and come with installation documents.

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CGI Script URL
   
 

To access cgi scripts that you install in your local cgi-bin, you would normally type the following:
http://yourdomain.com/cgi-bin/

For example if your domain was sportscar.com, then your cgi address would be:

http://sportscar.com/cgi-bin/

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Counters
   
 

Your site is already configured for the placement of counters. A counter may be added to your page by including the following line in your html document. Make sure to change "anyname.dat" to the datfile name you'd like to use for your site (It just needs to end in .dat).

<img src="/cgi-bin/Count.cgi?ft=5|dd=C|frgb=255;255;255;&df=anyname.dat">

For additional counters simply add your login_name1, 2, 3, etc... You can modify the look of your counter by changing the following values:

ft=size of frame around counter dd=A,B,C,D,E - you can try different ones frgb=color of frame

For aditional installed counter styles click here.

<img src="/cgi-bin/Count.cgi?ft=1|dd=A|frgb=255;255;255;&df=anyname.dat">

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How To Set Up Simple Forms
   
 

If you would like to create a form that uses our built in fmail.pl form mailer, the easiest way to create a form page is to start with one of the form pages on our site Edit it for your needs, rename it, then publish it to your site. For syntax information for use with the fmail.pl script please click here. The recipient address needs to se something@yourdomain.com

If you use a software package like Front Page then you would just use the built in form maker and follow the instructions within FP.

For information on how to use the fmail.pl script with Front Page, click here.

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How To Set Up Secure Forms
   
 

Steps to setting up secure forms:

Alternative 1 - secure-access.net server
1. Request a secure directory on the secure-access.net server. Click here to request secure directory. We will set up the directory for you and email you the FTP settings for it.
2. Set up the form on your site using the fmail.pl script. If you are using Front Page you will have to choose the custom cgi script handler in the form settings, or paste in the html. For information on how to use the fmail.pl script with Front Page, click here.
3. Set the form to email the secure information to the secure email address on the secure-access.net server. You will be able to read that email securely using the secure mail reader at https://www.secure-access.net /neomail/
Alternative 2
For a one time setup cost of $200 (all inclusive) and an additional $20 per month we can purchase and install your own secure certificate from Thawte. We will then set up a separate site like https://secure.yourdomain.com where you can put your forms, scripts etc.. To order your secure certificate and site click here.

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Shopping Cart FAQ / Help Info
   
 

To access the shopping cart FAQ /Help info click thefollowing url: shopping_cart_FAQ.htm

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How To Password Protect Directories
   
 

To password protect a directory:

There should be a password protection utility on your site at the url below (replace yourdomain.com with your actual domain.
http://www.yourdomain.com/cgi-bin/adminpro/setpass.html

The username and password to access the setpass.html page will be the same as your site admin username and password.

If you do not have the setpass.html installed on your site, please email us and we will upgrade your site to our newest servers with the setpass.html installed in them.

For password protection scripts that you also may wish to use, go to: CGI Resources

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How to check the cause of web site access problems
   
 

If you are having intermittent problems accessing your site, please read the following:

1. The following web site tracks the performance of the major backbone providers. Internetweather.com updates their page at 5 minute intervals. http://www.internetweather.com

2. To independantly monitor your site, you might use http://netmechanic.com/monitor.htm

3. To help trace problems with Internet traffic, try the following:
a. Connect to the internet
b.) If you are running Windows, go to a DOS prompt. To get to the dos prompt you can normally click the "Start" button, then "Programs" then select "MS-DOS prompt".
c.) At the DOS command line, type 'TRACERT yourdomain.com' (minus the quotes, replace 'yourdomain.com' with your domain name)
d.) Your screen may output information that looks like:

Tracing route to example.com [1.1.1.1] over a maximum of 30 hops:

1 123 ms - 123 ms -123 ms - 38.1.1.1
2 147 ms - 145 ms -182 ms - nc.pop.psi.net [38.147.37.1]
3 120 ms - 134 ms -134 ms - 207.124.104.54
4 160 ms 242 ms 158 ms sl-gw5-sj-1-1-0-T3.sprintlink.net [144.228.44.1
5 180 ms 262 ms 228 ms sl-gw5-1-0-T3.sprintlink.net [144.228.44.13]
6 198 ms 252 ms 288 ms sl10-sj-155M.sprintlink.net [144.232.3.6]
7 327 ms 227 ms 301 ms sl-bb10-rly-6-0.sprintlink.net [144.232.9.13]
8 343 ms 335 ms 298 ms sl-gw1-rly-0-0-0.sprintlink.net [144.232.0.58]
9 394 ms 336 ms 339 ms sl-smat-4-0-0.sprintlink.net [144.232.184.26]
10 313 ms 282 ms 282 ms fvl1-S4-0.sprintsvc.net [205.244.203.62]
11 300 ms 370 ms 294 ms fvl1-t-s4-0.sprintsvc.net [208.27.127.10]
12 297 ms 311 ms 343 ms example.com [208.234.1.129]

This is called a traceroute, which traces, hop for hop, all the jumps you take from your internet connection to the destination. The first few hops are usually through your service provider's network. The hops from there are usually through the backbone/upstream provider your service provider uses to route internet traffic. The last few hops will be with our upstream/backbone provider through our network and to your server. Each hop shows timing information (designated by 3 sets of 'ms' ratings). Timing below 300 ms is good timing. Anything above that up to 1000 ms indicates some delays which will ultimately affect your overall connection performance. Any 'ms' timings represented by an asterisk (*) indicate a time-out (bad connection). Whatever hops shows asterisks or timings above 500 will, more than likely, be where your connection is having problems. Check with the appropriate people regarding any performance problems. If the problems occur, in the first few hops, it is your service provider. If the problems occur within the midway hops, it is your service provider's upstream/backbone connection. If the problem occurs within the last few hops to your site, then it is a problem on our end. Please note, if the problem occurs in the first few hops, it will affect most of the hops thereafter.

An alternate location to do a trace route from is: http://www.geektools.com/

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How to Edit Pages On Your Site Using Netscape Composer
   
 

1. Browse over to it with Netscape Navigator
2. Click "File" then submenu item "Edit Page". This will open the page up in Netscape Composer.
3. Make all the changes you want to make; it basically acts like a word processor.
4. Click "File" then submenu item "Save". If it's your main page, make sure the file name you save it as is "index.html" without the quotes. Otherwise the correct page name will be the default save file name.
5. Click on the publish button and use the settings below. If you add any images and want them uploaded, make sure they are selected in the "Other Files To Include" area of the publish window.
To edit the page title, description and keywords meta tags: While you are editing a page, click on the "Format" menu item then slide down to "Page colors and properties" and type in the info. Use the important keywords in the title, description, and at the beginning of the keywords.

FTP access settings using Netscape Composer:

Location to publish to would be: ftp://yourname.com/
User ID / username: use the ftp settings from your "web site settings" email
Password: use the ftp settings from your "web site settings" email

For more Netscape help resources click here.

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Upload Pages / Images Using WSFTP
   
 

To upload images or pages manually using WSFTP:

1. Download and install a copy of WSFTP from www.wsftp.com
2. Connect to your to the Internet as you normally would, then start up the WSFTP software and add a "NEW" ftp site using the settings below:
FTP access settings using WSFTP:
Profile Name: yourname.com Does Not Matter
Host Name / Address: precisionweb.net or precision-web.net
Host Type: Automatic Detect
User ID: use the ftp settings from your "web site settings" email
Password: use the ftp settings from your "web site settings" email
Save Password Box: Put a check in this box
Anonymous Box: Leave this box blank
Account: leave this box blank

3. Then, within WSFTP (Classic Interface)
a. Browse to the directory where your image or html file is.
b. On the window that shows the server files, get to the directory where you want the files to go.
c. Double click on the file you want to move from your computer to the server or vice versa.

4. If you ftp the file to the main directory on the server that WSFTP will open up in, then the url to view or connect to that image would be: http://yourdomain.com/theimagefilename.jpg

If you ftp to a subdirectory within your site, then the url to connect to that image would be: http://yourdomain.com/the-subdirectory-name/the-image-or-page-name.jpg

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How do I request an auto-responder?
   
  The setup steps are different for Standard and Gold hosting accounts.
If your siteadmin looks like the image at the right, then click here for instructions.
     
If your siteadmin looks like the image at the right, then click here for instructions.

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How do I Register My SIte with the Search Engines?
   
 

For Information on registering your site with the search engines click here.

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Internet Glossary
   
 

What are the meanings of all those internet terms. Click here to find out.

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What do the error codes mean?
   
 

100 Continue
101 Switching Protocols

200 OK
201 Created
202 Accepted
203 Non-Authoritative Information
204 No Content
205 Reset Content
206 Partial Content

300 Multiple Choices
301 Moved Permanently
302 Moved Temporarily
303 See Other
304 Not Modified
(304 means the file was loaded from the browser cache instead of being resent by the server)
305 Use Proxy

400 Bad Request
401 Unauthorized
402 Payment Required
403 Forbidden
404 Not Found 405 Method Not Allowed
406 Not Acceptable
407 Proxy Authentication Required
408 Request Time-Out
409 Conflict
410 Gone
411 Length Required
412 Precondition Failed
413 Request Entity Too Large
414 Request-URL Too Large
415 Unsupported Media Type

500 Server Error
501 Not Implemented
502 Bad Gateway
503 Out of Resources
504 Gateway Time-Out
505 HTTP Version not supported

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When I publish my pages, the changes don't seem to show up?
   
 

When you FTP files to your site or publish Using FrontPage, the changes are made immediately on the server.
However you might not see the changes for 2 reasons:
1. Your browser is showing you an old page that it has cached on your local hard drive. To force the browser to reload the current page form the server, hold down the <SHIFT> key while you click on the Reload button (Netscape) or Refresh button (Internet Explorer). Or, if you are using the built in AOL browser, hold down the <CTRL> key while you click on the Refresh button (Normally just ot the left of the address bar and Home Icon).

2. Another possible reason you are not seeing your changes: If you are working on your home page and your home page was named index.html but you now have it named index.htm of Default.htm, you might be changing the index.htm page but still seeing the index.html page. index.html has a higher preference than index.htm as a home page. To resolve this, just rename your home page to index.html

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How can I stop all this spam mail?
   
 

Spammers get your email address from a few sources, mainly newsgroup postings, lists sold to them by FFA (Free For All Links) sites, and by spidering web pages where you list your email address.
To limit spam you can:
1. Use a separate email address for posting to newsgroups.
2. Use a separate email address for submitting your web site to small search engines and FFA sites.
3. You can't really stop the spammers software from spidering your pages to capture your email addresses. But, in your email software (Outlook Express, Eudora, Netscape Messenger) you can set up email filters or "Inbox Assistant" type filters to delete emails that contain certain words in the subject, or body of the email.
4. Sign up for a spam filtering account from someone like: http://spamcop.net/
You can have the email from your domain forwarded to your SpamCop account, filtered, and then forwarded to your secret pop account. You might lose legitimate emails using spamcop.net.
5. Buy and download spam killer software from http://spamkiller.com (very good).

Also, many times spammers will send out email without a complete "From" address (not containing an @). In that case our mail server will append the @precisionweb.net or @precisionwebhost.net etc. to the "From" address. This makes it look like we, your hosting provider, are sending the spam. We are definitely not sending it nor have we sold your email address.

Other useful links:
http://www.cauce.org -- the Coalition Against Unsolicited Commercial Email (CAUCE), includes information on Spam and how to prevent it.
http://www.mail-abuse.org -- Mail Abuse Prevention System, an organization whose mission is to defend the Internet against Spammers. Take a look at their Realtime Blackhole List information

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How do I upload Real Audio/Video files?
   
 

For the information on that, please take a look at the information at the link below:
http://www.precisionweb.net/-real/

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Where can I learn more about PHP?
   
 

PHP Tutorials

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Where can I learn more about Webalizer Statistics?
   
 
Main Headings


Hits represent the total number of requests made to the server during the given time period (month, day, hour etc..).

Files represent the total number of hits (requests) that actually resulted in something being sent back to the user. Not all hits will send data, such as 404-Not Found requests and requests for pages that are already in the browsers cache.

Tip: By looking at the difference between hits and files, you can get a rough indication of repeat visitors, as the greater the difference between the two, the more people are requesting pages they already have cached (have viewed already).

Sites is the number of unique IP addresses/hostnames that made requests to the server. Care should be taken when using this metric for anything other than that. Many users can appear to come from a single site, and they can also appear to come from many ip addresses so it should be used simply as a rough guage as to the number of visitors to your server.

Visits occur when some remote site makes a request for a page on your server for the first time. As long as the same site keeps making requests within a given timeout period, they will all be considered part of the same Visit. If the site makes a request to your server, and the length of time since the last request is greater than the specified timeout period (default is 30 minutes), a new Visit is started and counted, and the sequence repeats. Since only pages will trigger a visit, remotes sites that link to graphic and other non- page URLs will not be counted in the visit totals, reducing the number of false visits.

Pages are those URLs that would be considered the actual page being requested, and not all of the individual items that make it up (such as graphics and audio clips). Some people call this metric page views or page impressions, and defaults to any URL that has an extension of .htm, .html or .cgi.

A KByte (KB) is 1024 bytes (1 Kilobyte). Used to show the amount of data that was transfered between the server and the remote machine, based on the data found in the server log.


Common Definitions


A Site is a remote machine that makes requests to your server, and is based on the remote machines IP Address/Hostname.

URL - Uniform Resource Locator. All requests made to a web server need to request something. A URL is that something, and represents an object somewhere on your server, that is accessable to the remote user, or results in an error (ie: 404 - Not found). URLs can be of any type (HTML, Audio, Graphics, etc...).

Referrers are those URLs that lead a user to your site or caused the browser to request something from your server. The vast majority of requests are made from your own URLs, since most HTML pages contain links to other objects such as graphics files. If one of your HTML pages contains links to 10 graphic images, then each request for the HTML page will produce 10 more hits with the referrer specified as the URL of your own HTML page.

Search Strings are obtained from examining the referrer string and looking for known patterns from various search engines. The search engines and the patterns to look for can be specified by the user within a configuration file. The default will catch most of the major ones.

Note: Only available if that information is contained in the server logs.

User Agents are a fancy name for browsers. Netscape, Opera, Konqueror, etc.. are all User Agents, and each reports itself in a unique way to your server. Keep in mind however, that many browsers allow the user to change it's reported name, so you might see some obvious fake names in the listing.

Note: Only available if that information is contained in the server logs.

Entry/Exit pages are those pages that were the first requested in a visit (Entry), and the last requested (Exit). These pages are calculated using the Visits logic above. When a visit is first triggered, the requested page is counted as an Entry page, and whatever the last requested URL was, is counted as an Exit page.

Countries are determined based on the top level domain of the requesting site. This is somewhat questionable however, as there is no longer strong enforcement of domains as there was in the past. A .COM domain may reside in the US, or somewhere else. An .IL domain may actually be in Isreal, however it may also be located in the US or elsewhere. The most common domains seen are .COM (US Commercial), .NET (Network), .ORG (Non-profit Organization) and .EDU (Educational). A large percentage may also be shown as Unresolved/Unknown, as a fairly large percentage of dialup and other customer access points do not resolve to a name and are left as an IP address.

Response Codes are defined as part of the HTTP/1.1 protocol (RFC 2068; See Chapter 10). These codes are generated by the web server and indicate the completion status of each request made to it.

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